LKCISD logo LKCISD   |  Help Center
Log in to check your tickets

Helpdesk 101

Getting started with the helpdesk software

Helpdesk 101

  • How do I Create My First Ticket in Mojo?
  • I don't find my answer in the knowledge base, what should I do?
  • What personal information are you tracking?
  • Can I use email to reply to a ticket?
  • I created a ticket, when can I expect an answer?
  • What is a ticket? Is it the same as a request?
Help desk software by Mojo Helpdesk